Blink Chatbot
Most customers leave because nobody answers their message. Blink Chatbot replies instantly on Messenger, asks the right questions, collects phone numbers and follows up, using a brand-specific script you approve first. Every conversation is stored and matched against orders, so you can see exactly what the bot contributed.
What's included
- Learns from your own last 90 days of chats to build a script from day one
- Situation templates (greeting, pricing, delivery, warranty) you approve first
- The assistant always says it is an AI and hands over to staff when a human is needed
- Recognises returning customers and remembers what they already told you
- Messenger today, with Instagram, Zalo OA and website chat on the roadmap
- Reports and a reconciliation of conversations against orders
Process
- 01
Discover
We listen to your goals and analyse product, market and competitors.
- 02
Strategy
We propose channels, messaging, budget and clear KPIs.
- 03
Execute
We produce content and run campaigns, supported by AI.
- 04
Optimise & Report
We monitor daily, optimise continuously and report transparently.
Frequently asked questions
Does the chatbot pretend to be a person?
No. The assistant always says it is an AI. When a customer wants a human or a question is beyond it, the bot hands over to your staff.
Can I control what the bot says?
Yes. Common situations such as greeting, pricing, delivery and warranty come with sample replies you approve first. Anything unapproved is not used, and you can edit it at any time.
Which channels does the chatbot support?
It currently runs on Facebook Messenger. Instagram, Zalo OA and website chat are on the roadmap. For marketplaces such as Shopee or TikTok Shop, connection depends on each platform's policy, and Blinkatz will explain clearly before you decide.
Let's talk with Blinkatz
Got an exciting project?
Leave your details and the Blinkatz team will get back to you with a free consultation within one business day.
- Hotline+84 837 550 097
- Emailhi@blinkatz.vn
- AddressViettel Complex Tower, 285 Cach Mang Thang 8 St., Ward 12, District 10, Ho Chi Minh City
